FAQ

Delivery and Shipping

a

Can I track my order online after placing it?

Category: Delivery and Shipping

Yes. After placing your order, you will receive a tracking link which leads you to the shipment tracking page of the respective carrier (DHL, Deutsche Post). There you can follow your delivery at any time.

a

From what amount are there no shipping costs?

Category: Delivery and Shipping

We offer free shipping on orders starting from 200 EUR.

a

How much are the delivery costs?

Category: Delivery and Shipping

The delivery costs within Germany range between 3,80 EUR and 14 EUR. They depend on the size and weight of the product ordered.

a

Which courier service is used to send my package?

Category: Delivery and Shipping

We collaborate with DHL and Deutsche Post.