We at Reneki Store respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website https://store.reneki.de (“Site”).
1. Data Controller
The data controller responsible for the processing of your personal data is:
Reneki Store
Email: support@reneki.de
2. Data We Collect
We may collect the following categories of personal data:
- Account and Order Information: Name, billing/shipping address, email, phone number, payment details.
- Technical Data: IP address, browser type, operating system, referring URLs, time and date of access.
- Usage Data: Information about how you use our Site (pages visited, products viewed, actions taken).
- Communication Data: Information you provide when contacting us (e.g., via email or contact forms).
3. Purposes of Data Processing
We process your personal data for the following purposes:
- To fulfill and process your orders.
- To provide customer support and respond to inquiries.
- To manage your account (if applicable).
- To process payments and prevent fraudulent transactions.
- To improve our Site, products, and services.
- To comply with legal obligations.
4. Legal Basis for Processing
We process your personal data on the following legal bases under the GDPR:
- Art. 6(1)(b) GDPR: Performance of a contract (e.g., processing your order).
- Art. 6(1)(c) GDPR: Compliance with legal obligations (e.g., tax regulations).
- Art. 6(1)(f) GDPR: Legitimate interests (e.g., Site security, fraud prevention, marketing).
- Art. 6(1)(a) GDPR: Consent (e.g., newsletter subscription).
5. Data Sharing
We may share your personal data with:
- Service Providers (e.g., payment processors, shipping companies, IT hosting providers).
- Authorities if legally required (e.g., tax authorities, regulators).
- Third Parties in case of business transfers (e.g., mergers, acquisitions).
We will never sell your personal data.
6. Data Retention
We retain your personal data only as long as necessary for the purposes stated above or as required by law (e.g., retention obligations under tax law).
7. International Data Transfers
8. Cookies and Tracking
Our Site uses cookies and similar technologies to:
- Enable core functionality (e.g., shopping cart).
- Analyze website traffic and performance.
- Provide personalized content and advertising (if consented).
You can manage or disable cookies in your browser settings. For more information, please see our Cookie Policy.
9. Your Rights under the GDPR
As a data subject, you have the following rights:
- Right of access (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure (“Right to be forgotten,” Art. 17 GDPR)
- Right to restriction of processing (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to object (Art. 21 GDPR)
- Right to withdraw consent at any time (Art. 7(3) GDPR)
To exercise your rights, please contact us at support@reneki.de.
10. Data Security
We take appropriate technical and organizational measures to protect your data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
11. Children’s Privacy
Our services are not directed to persons under the age of 16. We do not knowingly collect personal data from children under 16.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.
13. Contact
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Reneki Store
Email: support@reneki.de
Website: https://store.reneki.de